Medical escort
A carer accompanies you to your appointment and stays by your side.
30+
Qualified nurses
< 60min
Response time
24/7
Availability
22
Coverage zones
What this care involves
Door-to-door escort to your appointment, handover of information to the practitioner and a reassuring presence until you're back home.
What's included
- Door-to-door collection from your home
- Support getting in and out of the vehicle
- A reassuring presence during the appointment
- Relaying information to the practitioner
- Safe return and settling you back home
What to expect
Transport planning
The coordinator plans the route, arranges a suitable vehicle and briefs the accompanying nurse on the patient's health and any precautions.
Pick-up at home
The nurse arrives early, checks vital signs, prepares the medical file and helps the patient settle comfortably for the journey.
Monitoring during the journey
Continuous vital-sign monitoring, pain and anxiety management, and emergency medication if needed.
On-site support
The nurse stays with the patient during the consultation or examination, relays information to the receiving doctor and accompanies the patient home.
The benefits
Never face an appointment alone
A carer accompanies you across Marrakech, from Gueliz clinics to the hospital, so an anxious or frail patient is supported the whole way.
The right information gets through
Your escort helps you explain your history and remember the doctor’s instructions, so nothing important is lost in a rushed consultation.
Reassurance from door to door
A calm, familiar companion turns a stressful outing into a manageable one and stays with you until you are safely home.
Who is this for
Regular dialysis appointments
You need to travel to a dialysis centre several times a week and require medical support for the journey.
Specialist consultation outside Marrakech
Your appointment is in Casablanca or Rabat and the journey requires continuous nursing supervision.
Reduced-mobility patient
Your health makes any trip risky without the presence of a qualified healthcare professional.
Five steps, zero grey areas.
From first contact to the final report, every moment is documented, traceable and transparent.
- 01
You make a request
By phone, WhatsApp or via the platform. Describe the situation: a coordinator takes over immediately.
Response in under 15 minutes - 02
Clinical triage
The coordinator assesses the situation in 90 seconds: SAMU 141 if life-threatening, an SOS nurse if urgent, or a same-day scheduled visit.
Professional clinical assessment - 03
Nurse assignment
The nearest qualified nurse receives the offer. 60 seconds to respond, otherwise the next one is alerted automatically.
Every nurse verified individually - 04
The visit
The nurse arrives, identity verified. Vital signs entered on tablet, procedures documented, record signed.
Verified identity + real-time tracking - 05
After the visit
Report sent to your treating doctor. Vital signs available as PDF. NGAP-coded receipt for your AMO/CNSS claims.
Complete documentation within 24h
Clinical details
Medical transport accompaniment ensures care continuity during journeys. The accompanying nurse carries a monitoring kit (blood-pressure monitor, pulse oximeter, glucometer) and an emergency kit (adrenaline, portable oxygen if prescribed). Before departure, a rapid assessment is performed: vital signs, level of consciousness, pain, last meal and last medication. During the journey, vital signs are checked every 30 minutes for unstable patients. The nurse ensures handover to the receiving doctor: medical history, current treatments, departure and arrival vital signs, any events during transport. This traceability guarantees patient safety throughout the care chain.
Frequently asked questions
We organise the accompaniment door to door and can arrange suitable transport, including for reduced mobility. Tell us the appointment and pickup time and we plan the journey with you.
With your consent, yes. The carer helps share your history, lists your questions and notes the doctor’s instructions, so you leave the consultation clear on the next steps.
It is one of the most common reasons families call us. A reliable companion ensures your relative reaches the appointment, is understood, and returns home safely, and you receive a short update afterwards.
For my wife's dialysis three times a week, the nurse accompanies her from home to the centre and stays the whole session. She feels safe and I can go to work with peace of mind.
Ahmed F.
Patient's husband — Menara-Agdal
Areas covered
- Guéliz< 20m
- Hivernage< 20m
- Semlalia< 25m
- Camp El Ghoul< 25m
- Médina< 25m
- Mellah< 25m
- Kasbah< 25m
- Bab Doukkala< 30m
- Palmeraie< 35m
- Sidi Ghanem< 35m
- Targa< 30m
- Ménara · Agdal< 30m
- Massira< 25m
- Daoudiate< 25m
- M'hamid< 30m
- Hay Al Izdihar< 30m
- Hay Mohammadi< 30m
- Sidi Youssef Ben Ali< 30m
- Chrifia · Route de l'Ourika< 35m
- Route de Safi< 35m
- Aïn Itti< 30m
- Tameslohte< 40m
Medical escort
Life-threatening emergency? Call SAMU 141.