Catheter & stoma care
Catheter changes and stoma care with skill and gentleness.
30+
Qualified nurses
< 60min
Response time
24/7
Availability
22
Coverage zones
What this care involves
Urinary catheter changes, stoma care and appliance fitting, infection prevention and education in daily care.
What's included
- Urinary catheter change or flush
- Stoma cleansing and skin protection
- Fitting and securing the appliance
- Checking output and signs of infection
- Teaching day-to-day self-care
What to expect
Appliance assessment
The nurse checks the catheter or stoma condition, the integrity of the peristomal skin, correct device function and absence of infection signs.
Technical care
Stoma pouch change, peristomal skin care, bladder irrigation for urinary catheters, balloon and urine-flow checks.
Patient education
The nurse teaches you to recognise warning signs, change your appliance and adapt your diet to reduce complications.
Medical coordination
Any problem (skin irritation, blockage, infection) is reported to the doctor with photos and measurements for rapid treatment adjustment.
The benefits
Done with skill and gentleness
A nurse trained in catheter and stoma care performs each change cleanly and comfortably, turning a daunting task into a routine one.
Fewer infections and leaks
Correct technique and the right appliance prevent the blockages, leaks and skin damage that so often send people back to the clinic.
You gain confidence
We teach you and your family the daily care step by step, so living with a catheter or stoma feels manageable rather than frightening.
Who is this for
Recent colostomy or ileostomy
You have just had surgery and need to learn to live with your stoma. Regular nursing support eases the adaptation.
Long-term urinary catheter
You have an indwelling catheter and need regular care to prevent infections and keep the device functioning properly.
Gastrostomy tube
You are tube-fed and need regular skin care and nutritional monitoring at home.
Five steps, zero grey areas.
From first contact to the final report, every moment is documented, traceable and transparent.
- 01
You make a request
By phone, WhatsApp or via the platform. Describe the situation: a coordinator takes over immediately.
Response in under 15 minutes - 02
Clinical triage
The coordinator assesses the situation in 90 seconds: SAMU 141 if life-threatening, an SOS nurse if urgent, or a same-day scheduled visit.
Professional clinical assessment - 03
Nurse assignment
The nearest qualified nurse receives the offer. 60 seconds to respond, otherwise the next one is alerted automatically.
Every nurse verified individually - 04
The visit
The nurse arrives, identity verified. Vital signs entered on tablet, procedures documented, record signed.
Verified identity + real-time tracking - 05
After the visit
Report sent to your treating doctor. Vital signs available as PDF. NGAP-coded receipt for your AMO/CNSS claims.
Complete documentation within 24h
Clinical details
Home catheter and stoma care follows the recommendations of the SFETC (Société Francophone d'Étude des Troubles de la Continence) and the AFET (Association Française d'Entérostoma-Thérapeutes). Peristomal skin is assessed at each visit using the DET scale (Discolouration, Erosion, Tissue overgrowth). For stomas: pouch changes follow a strict hygiene protocol (warm-water cleansing, gentle drying, application of a protective wafer cut to the stoma diameter). The nurse monitors stoma colour (bright pink = normal; pale, bluish or black = vascular complication). For urinary catheters: urine-output monitoring, bladder irrigation on prescription, urinary infection prevention (hydration, collection bag positioned below bladder level). Catheter changes are scheduled per the medical calendar (every 4 to 6 weeks for silicone catheters).
Frequently asked questions
A long-term urinary catheter is usually changed every 3 to 4 weeks, or sooner if it blocks, leaks or causes discomfort. The nurse keeps a schedule and acts early on any problem.
Yes. Our nurses care for colostomies, ileostomies and urostomies, fit and change the appliance, protect the surrounding skin and gradually teach you to manage it yourself.
Call us if there is no urine output, heavy bleeding, the catheter falls out, the stoma changes colour, or you develop fever or pain. These need prompt attention and we respond 24/7.
After my colostomy I was afraid of everything. The nurse taught me to change my pouch on my own, eat the right foods and live normally. Today I go out, I travel, I live.
Omar H.
Patient, digestive stoma — Sidi Ghanem
Areas covered
- Guéliz< 20m
- Hivernage< 20m
- Semlalia< 25m
- Camp El Ghoul< 25m
- Médina< 25m
- Mellah< 25m
- Kasbah< 25m
- Bab Doukkala< 30m
- Palmeraie< 35m
- Sidi Ghanem< 35m
- Targa< 30m
- Ménara · Agdal< 30m
- Massira< 25m
- Daoudiate< 25m
- M'hamid< 30m
- Hay Al Izdihar< 30m
- Hay Mohammadi< 30m
- Sidi Youssef Ben Ali< 30m
- Chrifia · Route de l'Ourika< 35m
- Route de Safi< 35m
- Aïn Itti< 30m
- Tameslohte< 40m
Conditions we treat
Catheter & stoma care
Life-threatening emergency? Call SAMU 141.