Medical excellence at your guests’ service.
Nurse at the riad or hotel within 60 minutes, multilingual coordination and absolute discretion: offer your guests a level of care that matches your standing.
- Verified registered nurses
- Available 24/7
Become a hotel partner
A partnerships manager calls you back within 24 h.
Callback in under 15 min · 24/7 · no obligation
or callHealthcare designed for hospitality.
Every service is designed to fit seamlessly into your guest experience, without disrupting the stay.
Guest medical assistance
Qualified nurse intervention directly in the room or riad: routine care, minor emergencies, vitals check and referral to a doctor if needed.
01Post-procedure care
Follow-up for tourists who had cosmetic or dental procedures in Marrakech: dressing changes, general health check and clinic liaison.
02Pool & spa first aid
Rapid response for fainting, heatstroke, poolside injuries or spa incidents: stabilisation and evacuation if needed.
03Wellness concierge
On-demand health checks, rehydration IV drips, vitamin IV and coordination with local specialists for a worry-free stay.
04
An asset for your reputation, not an added cost.
Guest satisfaction
A guest treated promptly during a medical issue is a guest who returns. 95% of our hotel interventions end with a positive review.
Multilingual
French, English and Arabic-speaking nurses. Spanish and German available on request for smooth communication with international guests.
Guaranteed discretion
Our nurses arrive in plain clothes, no branded vehicle. The intervention takes place in the room, fully private from other guests.
24/7 availability
Dedicated emergency line for your property, day and night. A nurse can be on site within 60 minutes, 365 days a year.
A turnkey partnership.
- 01
Discovery meeting
Visit your property, understand your clientele and specific needs (size, standing, seasonality).
- 02
Custom protocol
We draft an intervention protocol: room access, discreet signage, dedicated number for reception.
- 03
Staff training
Briefing for your reception and concierge staff: when to call, what information to relay, first steps while waiting for the nurse.
- 04
Dispatch & report
On each request, a nurse is dispatched within 60 min. You receive a confidential intervention report for your internal records.
In the heart of hotel districts.
Our nurses know every alley of the Medina and every lane of the Palmeraie. Fast response guaranteed in the most touristic zones.
Real scenarios, immediate care.
Guest falls ill at the riad
Fever, gastroenteritis or faintness: the nurse intervenes in the room, assesses, administers care and arranges a doctor visit if needed.
01Heatstroke by the pool
Severe sunstroke or dehydration: immediate care, rehydration and monitoring. Hospital transfer if condition warrants it.
02Post-surgery tourist
A guest came to Marrakech for cosmetic surgery. The nurse provides follow-up care: dressings, drainage, vitals monitoring.
03Event at the hotel
Wedding, gala or 200+ person seminar: nursing first-aid post with emergency equipment and ambulance on standby.
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Simple, no surprises.
Two plans adapted to hotel seasonality. Preferential rates for multi-property chains.
Seasonal subscription
Guaranteed coverage during peak season (October–April) or year-round, with included interventions at a volume discount.
- Dedicated number for reception
- SLA response < 60 min
- Confidential monthly report
- Staff training included
On demand
Per-intervention billing, ideal for low-occupancy properties or ad-hoc needs.
- No minimum commitment
- Billing after intervention
- Group rate from 5 calls/month
- Free cancellation 4 h before
Enhance your guests’ experience. your guests.
Medical transport
Medical transfer to hospital or clinic for your guests: private ambulance available 24/7, door-to-door care.
In-room lab tests
Blood draws and panels directly in the guest’s room. Digital results within 24–48 h, delivered confidentially.
Your questions, our answers.
- How long for a nurse to reach the hotel?
- 30–45 minutes on average in tourist zones (Medina, Palmeraie, Hivernage, Gueliz). 60 minutes maximum contractually.
- Does the nurse speak English?
- Yes, all nurses assigned to the hotel network are at least bilingual French-English. Spanish or German speakers available on request.
- Is the intervention discreet?
- Absolutely. The nurse arrives in plain clothes, no branded vehicle. The intervention takes place in the guest’s room, away from other guests.
- Can you provide a medical certificate?
- Nurses do not issue medical certificates (reserved for doctors), but they provide a detailed intervention report the guest can present to their travel insurance.
- Do you offer rates for hotel chains?
- Yes, we offer multi-property framework agreements with volume discounts, a dedicated coordinator and centralised reporting.
- What if the guest needs hospitalisation?
- The nurse coordinates evacuation with our ambulance service, informs the on-call doctor and sends a full report to the hotel for follow-up or repatriation assistance.
Offer the best care to your guests.
A partnerships manager contacts you within 24 h for a personalised proposal.