From the call to the signed record, every step is visible.
You know who is coming, why that person was assigned, when they arrive and what was documented after the visit.
What you can prepare.
Nothing is mandatory, but these items speed up the care process.
The treating doctor's prescription, if available
The list of current medications (or the boxes)
The health booklet or recent medical file
A clean, well-lit space for the nurse
The treating doctor's contact details for the report
From first contact to the report.
- 01
You make a request
By phone, WhatsApp or via the platform. Describe the situation: a coordinator takes over immediately.
Response in under 15 minutes
- 02
Clinical triage
The coordinator assesses the situation in 90 seconds: SAMU 141 if life-threatening, an SOS nurse if urgent, or a same-day scheduled visit.
Assessment by a professional
- 03
Nurse assignment
The nearest, most qualified nurse receives the offer. 60 seconds to respond, otherwise the next one is alerted.
Nurses verified one by one
- 04
The visit
The nurse arrives, identity verified. Vital signs entered on tablet, procedures documented, record signed.
Verified identity + real-time tracking
- 05
After the visit
Report sent to the treating doctor, vital signs as PDF, NGAP-coded receipt for your AMO/CNSS claims.
Complete documentation within 24h
All the necessary equipment, in their kit.
Every SOS Nursing nurse carries a standardised kit, checked before each round.
Vital signs
Blood-pressure monitor, pulse oximeter, thermometer, glucometer and test strips.
Technical care
Infusion supplies, dressings, sterile care sets and disposable consumables.
Documentation
Tablet for clinical entry, patient consent and signed report.
Hygiene
Hand sanitiser, gloves, masks and a DASRI container for sharps waste.
Two paths, one same standard.
Scheduled visit
Appointment confirmed in advance
Nurse assigned according to your preferences
Free cancellation up to 4 hours before
Ideal for regular care and follow-up
Urgent visit
Dispatch within 60 minutes
The nearest nurse is mobilised
Coordinator triage to assess severity
SAMU 141 if a life-threatening emergency is detected
A clear record, every time.
Complete clinical documentation and full traceability.
A structured clinical record (blood pressure, glucose, SpO₂, temperature, pain)
A report signed by the nurse, sent to the treating doctor
A detailed fiscal receipt with NGAP-coded procedures
The option to schedule the next visit immediately
A coordinator available for any question after the visit
You pay after the visit, not before.
Every procedure is coded according to the NGAP nomenclature. You receive a detailed receipt, ready for your AMO or CNSS reimbursement claim.
Payment after the visit
No deposit. You pay only after the care, by transfer, cash or card.
NGAP-coded receipt
Every procedure carries an official NGAP code. The receipt is structured for reimbursement.
AMO / CNSS compatible
Our receipts are accepted by health-insurance funds for coverage.
Describe your need
A coordinator calls you back in under 15 minutes.
Callback in under 15 min · 24/7 · no obligation
or callReady to book?
A coordinator calls you back in under 15 minutes.