Comfort care
Pain management, pressure-sore prevention and a caring presence.
30+
Qualified nurses
< 60min
Response time
24/7
Availability
22
Coverage zones
What this care involves
Pain relief, mouth care, pressure-sore prevention and support for loved ones, in close liaison with the doctor to preserve comfort and dignity.
What's included
- Pain and symptom relief as prescribed
- Mouth, skin and pressure-area care
- Comfortable positioning and gentle handling
- Emotional support for the patient and family
- Close daily liaison with the doctor
What to expect
Pain and comfort assessment
The nurse evaluates pain (VAS scale, or ALGOPLUS for non-communicating patients), identifies sources of discomfort and adjusts care accordingly.
Comfort care
Oral care, skin hydration, pressure-sore prevention, positioning with support cushions. Every action aims to relieve, never to rush.
Analgesia administration
Subcutaneous morphine, transdermal patches, syringe drivers: the nurse follows the prescribed pain protocol and adjusts dosage as needed.
Family support
The nurse listens to the family, explains what to expect, reassures about end-of-life care, and refers to psychological support when needed.
The benefits
Comfort before all else
Pain, breathlessness and distressing symptoms are managed promptly so your loved one can rest peacefully and stay themselves for as long as possible.
Dignity preserved at home
Care is given quietly in familiar surroundings, respecting the wishes, privacy and faith of the person at the centre of it.
Families are not left alone
We guide and reassure relatives through a hard time, explaining what to expect and standing beside you when it matters most.
Who is this for
End-of-life at home
Your loved one wishes to spend their final days at home, surrounded by family, with medical care that preserves their dignity and comfort.
Advanced-stage cancer
Curative treatment has ended; the focus is now on pain control, symptom management and maintaining the best possible quality of life.
Advanced neurodegenerative disease
Late-stage Alzheimer's, Parkinson's or ALS: your loved one needs daily comfort care and compassionate presence beyond technical procedures.
Five steps, zero grey areas.
From first contact to the final report, every moment is documented, traceable and transparent.
- 01
You make a request
By phone, WhatsApp or via the platform. Describe the situation: a coordinator takes over immediately.
Response in under 15 minutes - 02
Clinical triage
The coordinator assesses the situation in 90 seconds: SAMU 141 if life-threatening, an SOS nurse if urgent, or a same-day scheduled visit.
Professional clinical assessment - 03
Nurse assignment
The nearest qualified nurse receives the offer. 60 seconds to respond, otherwise the next one is alerted automatically.
Every nurse verified individually - 04
The visit
The nurse arrives, identity verified. Vital signs entered on tablet, procedures documented, record signed.
Verified identity + real-time tracking - 05
After the visit
Report sent to your treating doctor. Vital signs available as PDF. NGAP-coded receipt for your AMO/CNSS claims.
Complete documentation within 24h
Clinical details
Home palliative care follows the SFAP (Société Française d'Accompagnement et de soins Palliatifs) and WHO guidelines. The objective is symptom control (pain, dyspnoea, nausea, anxiety) with no intention to hasten or delay death. Pain assessment uses the VAS scale for communicating patients and ALGOPLUS for non-communicating patients. The analgesic protocol follows the WHO pain ladder: step I (paracetamol), step II (tramadol, codeine), step III (morphine, fentanyl). Administration may be oral, continuous subcutaneous (syringe driver) or transdermal (patch). The nurse also prevents immobility complications (pressure sores graded on the Norton scale, venous thrombosis), provides oral care (mucositis, dryness) and offers emotional support to both the patient and their family.
Frequently asked questions
No. Comfort care can begin much earlier, alongside other treatment, whenever the goal shifts towards quality of life. It can run for weeks or months, easing symptoms and supporting the family throughout.
Yes. A nurse trained in palliative care administers prescribed analgesia, including opioids and syringe drivers, and adjusts comfort measures in daily contact with the prescribing doctor.
We keep a small, consistent team so your relative sees familiar faces and you build trust with people who already know the care plan and your wishes.
My husband was able to pass peacefully at home, surrounded by his children. The nurse came twice a day, managed his pain gently and walked with us to the very end. We will be forever grateful.
Aïcha T.
Patient's wife — Medina
Areas covered
- Guéliz< 20m
- Hivernage< 20m
- Semlalia< 25m
- Camp El Ghoul< 25m
- Médina< 25m
- Mellah< 25m
- Kasbah< 25m
- Bab Doukkala< 30m
- Palmeraie< 35m
- Sidi Ghanem< 35m
- Targa< 30m
- Ménara · Agdal< 30m
- Massira< 25m
- Daoudiate< 25m
- M'hamid< 30m
- Hay Al Izdihar< 30m
- Hay Mohammadi< 30m
- Sidi Youssef Ben Ali< 30m
- Chrifia · Route de l'Ourika< 35m
- Route de Safi< 35m
- Aïn Itti< 30m
- Tameslohte< 40m
Other care
Conditions we treat
Comfort care
Life-threatening emergency? Call SAMU 141.